Privacy Policy

First Storytellers Collective ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across all of our programs, including Little Yarns, Big Yarns, Shake a Leg Shakespeare, and other community, cultural, and creative initiatives.

 

What Information We Collect

We may collect personal and sensitive information, including but not limited to:

• Names, addresses, email addresses, phone numbers

• Organisation or centre information (e.g., childcare or school details)

• Child and participant details such as age, accessibility requirements, dietary needs, or cultural considerations

• Media consent (e.g., photo/video permissions)

• Feedback and survey responses

• Payment or invoicing information (where applicable)

We only collect information directly from you, your organisation, or with your consent.

 

How We Use Your Information

We collect and use your personal information to:

• Deliver our programs and services (e.g., performances, workshops, and educational resources)

• Communicate with you about bookings, events, or updates

• Understand your needs and improve our offerings

• Ensure the safety and inclusion of all participants

• Process payments or provide invoices where required

• Comply with legal and funding obligations

We will never sell your information to third parties.

 

Disclosure of Information

Your personal information may be shared:

• With First Storytellers Collective staff and approved facilitators to deliver services safely and effectively

• With our funding bodies or partner organisations, only where necessary and with your consent

• As required by law (e.g., mandatory reporting obligations)

We take care to ensure that any third-party service providers comply with Australian privacy standards.

 

Data Security

We are committed to keeping your data secure. We use appropriate physical, electronic, and managerial procedures to safeguard and secure information we collect, including:

• Password-protected devices and systems

• Secure online forms and storage platforms

• Restricted access to personal information

• Staff training in data handling and confidentiality

 

Access and Correction

You have the right to access the personal information we hold about you and request correction if it is inaccurate. To do so, please contact us at:

📧 firststorytellerscollective@gmail.com

We will respond to your request as soon as possible.

 

Media, Photography & Consent

We may seek consent to take photographs, video, or audio recordings during our programs for promotional and reporting purposes. You will always have the option to opt-out. If consent is provided, media may be used on our website, social media, grant reports, and publications.

We will never publish identifying information of children without express written consent from a parent or guardian.

 

Children's Privacy

We take the privacy of children seriously. Any information collected for children participating in Little Yarns, Big Yarns, or other programs is used solely for the safe delivery of services. We obtain consent from a parent, guardian, or authorised educator.

 

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website with a revised "Effective Date". We encourage you to review this policy regularly.

 

Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact us at:

First Storytellers Collective
📧 firststorytellerscollective@gmail.com